Frequently Asked Questions

Everything you need to know about our luxury eyewear and services.

How long does shipping take for my order?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days via our premium courier partners.

What is your return policy?

We offer a 14-day return window for all unworn eyewear. Items must be returned in their original packaging with all security tags intact to qualify for a full refund.

Do you offer prescription lens services?

Yes, we provide high-quality prescription glazing for most of our optical frames. Simply upload your prescription at checkout or email it to our customer care team.

How do I care for my Oliver Goldsmith frames?

To maintain your frames, clean them regularly with the provided microfiber cloth and lukewarm water. Avoid using harsh chemicals or paper towels, and always store them in their protective case.

Are your sunglasses UV protected?

Absolutely. All of our sunglasses feature 100% UVA and UVB protection to ensure your eyes are fully shielded while maintaining the highest level of visual clarity.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.